Refund policy

Refund policy.

Last updated 2 November 2026

We want every month to feel worth it. This page explains how payments and refunds work. Your signed agreement contains the full terms.

How payment works

  • Fees are paid monthly, in advance.
  • There is no setup fee.
  • The price in your agreement is the price you pay. There are no hidden extras.

Refunds

  • If you pay and we have not started work, you can have a full refund.
  • If we do not deliver what your package includes in a given month, we will make it right: we will either deliver the missing work or refund that part of the month.
  • Once a month's work has been delivered, that month's fee is not refundable.

How to ask

Email [email protected] with the subject "Refund request". We will reply as soon as possible, and approved refunds go back to the original payment method.

Nothing on this page affects any rights you have by law.